Responsible gaming
1. RESPONSIBLE GAMING
Megabet International encourages responsible gaming behavior, the sharing of knowledge related to gambling addiction, and the improvement of intervention and treatment policies for this issue.Like any other activity taken to the extreme, gambling can become a real and serious problem. Anyone can lose control of their gambling, regardless of age, cultural background, or financial situation.
Thus, on the platform operated by Megabet International, there will be a section where players can find relevant advice and resources to help them avoid addiction and also to protect minors from illegally accessing our platform.
2. RESPONSIBLE GAMING RULES
We recommend that all our customers follow the responsible gaming rules below:
• Always play in moderation and remember that it is a form of entertainment, not a way to make money.
• Only play if you can afford it, to avoid losses from gambling, and never try to "recover your losses."
• Never gamble when your behavior may be influenced by alcohol or other drugs (prescription or recreational).
• Set a betting limit and keep track of how much you have spent on gambling. Never exceed the limit you set for yourself.
• Do not lie to those close to you in order to hide the money you lost gambling or the time you spend gambling.
• Do not skip work in order to gamble.
• Do not borrow money to finance your gambling.
• Do not gamble as a way to escape your worries.
• Do not gamble when you are feeling depressed, lonely, stressed, or anxious.
• Take regular time to review this policy.
• If you feel that you or someone you know has a gambling problem, we suggest contacting one of the organizations listed later in this policy for advice on how to address the issue.
3. SETTING PERSONAL LIMITS
Megabet International is committed to promoting responsible gaming in order to minimize gambling-related issues and provide a safe environment for its customers. We recommend that clients set personal limits for their activity on the site. Depending on the customer's needs, the following betting limits can be set:
• Daily, weekly, and monthly deposit limits. Requests to set or lower deposit limits will be processed within a maximum of 24 hours from receipt. Requests to increase existing limits will become active at least 48 hours after the request is submitted.
• Transfer and betting limits. We recommend that clients set a monthly limit on the amount of money they spend on the site.
• Daily, weekly, and monthly loss limits.
• Limits on the amount of time spent logged into your account.
• Self-limitation: The customer can set limits on the total amount of deposits and the total amount of bet stakes for a specific period of time.
• Limits on the total time that can be spent in a single session.
• Self-exclusion: The customer can self-exclude for a specific period of time or permanently.
In all cases, any request to reduce or revoke a limitation or exclusion period will be processed within up to seven (7) days, while any request to increase or impose a restriction will take effect immediately upon receipt by Megabet International.
To set such limits, users may contact us through the communication channels provided in the “Contact” section of the website, and they will receive all necessary support.
4. SELF-EXCLUSION
Our goal is to promote responsible gambling. For this reason, Megabet International provides the option of permanent self-exclusion. Activating the self-exclusion option is a feature available in the user’s account and must be initiated and completed personally by the user via the account settings. This applies to the website from which it was initiated and extends to all websites operated by Megabet International.
Users must ensure that they withdraw all available funds before activating this option, across all websites operated by Megabet International. Once a player has activated permanent self-exclusion on any of the websites operated by Megabet International, they will no longer be allowed to open a new account on any of the platforms administered by Megabet International.
Permanent exclusion will only be revoked if MBI Megabet International (at its sole discretion, and subject to any conditions it may impose or additional information it may request) is satisfied that the reasons for the self-exclusion no longer apply.
5. ORGANIZATIONS THAT CAN HELP YOU WITH USEFUL ADVICE
RESPONSABLE GAMING
http://www.jocresponsabil.ro/
6. UNDERAGE PLAYERS
The platform operated by Megabet International is designed and intended exclusively for adults who have reached the legal age for participating in gambling, in accordance with applicable legislation.
In line with the Terms and Conditions, Megabet International prohibits individuals under the age of 18 from opening an account or placing bets. If it is discovered that a person below this age has used the Megabet International online platform, their gambling activity will be voided and their account will be closed.
Any person who knowingly assists an underage player in using the Megabet International platform will be in violation of the Terms and Conditions and will therefore be subject to immediate account closure and a permanent ban from using the Megabet International platform.
To prevent underage players from using the Megabet International platform, we recommend that all legal-age users follow these steps:
• Do not share your account details with anyone (including, but not limited to, minors);
• Do not activate the “remember password” function on your device’s login screen;
• Do not share your debit or credit card details with any minor;
• Install and activate parental control or internet filtering software on all computers used by or accessible to minors living with you. Such software can be accessed at the following addresses:
http://www.robokid.ro/
https://www.netnanny.com/
http://www.icra.org/
https://www.cyberpatrol.com/
7. SELF-ASSESSMENT
http://jocresponsabil.ro/autotestare/
