Frequently asked questions
The first step for register an account on 777 Casino is to access the "Register" button at the top right of the home page. As soon as you access it, please fill in your details in the required fields and press the "Continue" button in each of the three steps of the registration process.
Immediately after completing the registration process, we will send you an email with additional instructions to activate your account. The activation process of the 777 Casino account consists of:
- Validate your email address by accessing the validation link;
- Sending the electronic copy of the identity document: www.777.ro/my-documents
If you did not receive the validation email, please enter and check all the sections of your email address (example: Inbox, Spam, Junk). Remember that for additional assistance, you can contact us via email at [email protected]
You can close your 777 Casino account anytime by sending an email request to [email protected]. We inform you that your personal information will not be deleted in the event of temporary suspension or account closure. These will remain stored until the deadline set by the legislation in force, if necessary for audit by the competent Romanian authorities.
777 Casino is committed in protecting the security of each 777 Casino account, which is why we ask you for a copy of the identity card attesting the authenticity of your account at the time of registration. We inform you that you have 30 days from the time you made the first deposit to send us the copy of your identity card. Otherwise, in accordance with legal provisions, your 777 Casino account will be suspended until the verification of the identity account has been completed.
The identification of a player is required both to make a payment and to comply with the legislation in force. It is essential that the name, surname and date of birth be correct because they will confirm the minimum age you need to register as a player. We will keep in touch with you by email and we will inform you about the special promotions that we will offer you.
777 Casino ensures the confidentiality of the data and transactions of all its clients. In this regard, we make sure we use the latest security technologies to provide maximum protection for your data. Our coded and security systems are subject to extremely rigorous procedures, precisely to minimize the impact of security incidents.
To request a new password, please visit the „Forgot Password” section at the top right of the home page. Then enter your username and click the „Send password” button. In order to recover your password, it is necessary to know the e-mail address with which you registered your 777.ro account. So, you'll get a password reset link on your email address. Once you have accessed this link, you can log in to your 777.ro account using your username and password. You can also request to reset your password via email at [email protected]. Please note that for this variation it is essential to send the request from the address that you have registered in 777.ro account. Our support colleagues will send you a temporary password that you will need to change when you first log in.
You will find the username in the confirmation mail of your 777.ro account registration. If you have deleted this email, please send us a request from the email address you used during the registration process to make your user name known to you.
According to the regulations in force, you can use the 777.ro account only if you are on the territory of Romania.
The username is unique and cannot be changed. Each username can only be registered once.
We inform you that the email address is unique and the account can be used by one person. Therefore, in order to be able to change your email address, it is necessary to send us an email, entitled "Change email address", from the address you want in the game account, on [email protected] to includes:
- 1. Personal data: name, surname, username, date of birth;
- 2. The email address with which you want the account to be replaced;
- 3. Color picture of the ID card.
To view the wagger of a bonus for the Casino section, you must access your profile, then Promo, on the left and from there Bonus History. You will be shown all the bonuses accessed, their status, as well as the amount you have to wagger - Requested bet and the amount you have waggered so far - The Bet.
777 Casino account offers you the possibility to enjoy our offer, at the same time, both of sports betting and of casino. If you do not have a 777 Casino account yet, you must access the section “Register” in the upper right side of the main page and follow the simple registration procedure. After creating the 777.ro account, log in and click on the “CASINO” rubric in the upper left side of the home page.
Yes, you can access Casino section from your smartphone or tablet. We also ask you to consider that certain games are not available.
Log in to your account and access the “PROMO” button in the upper left side of the main page. You will be redirected to the Promotions page of 777 Casino website. Here you can find all promotions eligible at the time your search.
You can also find information about bonuses offered by 777 Casino by following the steps below:
1. Click on the balance or on the username to access your account;
2. Select the “Bonus” section in the open window.
Of course, we prepared for you a DEMO version which allows you to play without using real money.
The minimum stake differs depending on the supplier and the game.
Login to your 777 Casino account and follow the steps below:
- Click on the balance or on the username to access your account;
- Select the “Account details” section in the open window;
- Click on “Self-exclusion” rubric;
- Select the term you wish to self-exclude for - 7 or 14 days;
- Confirm the application of self-exclusion by click on ok button.
Login to your 777 Casino account and follow the steps below:
- Click on the balance or on the username to access your account;
- Select the “Account details” section in the open window;
- Click on “Self-exclusion” rubric;
- Select the option “Permanent Suspension";
- Confirm the application of self-exclusion by click on ok button.
Yes, we created this possibility for you. To set your own limits for the deposit, please follow the steps below:
- Login to your 777 Casino account;
- Click on the balance or on the username to access your account;
- Select “Account details” and then “Limits”;
- In this window you can set your own deposit limits.
To prevent player's addiction, 777 Casino is the founding member of the program “Responsible Gaming”. Thus, in the home page of the website, you will find the section “Responsible Gaming”. Access this page and you will be redirected to more information on this topic. Moreover, you can find here a test after which you will receive from “Responsible Gaming“ program's specialists a result about your addiction level.
777 Casino does not accept players under the age of 18 years old.
Log in to your account and access the “Deposit” button in the upper right side of the home page. Select one of the deposit methods and click on it. It is important to know that when making a first deposit from the card, it must be registered.
Payment methods accepted by 777 Casino are:
- Debit card such as Visa debit;
- Credit card such as Visa, MasterCard and Maestro;
- Electronic wallet such as Skrill and Neteller;
- PaySafeCard vouchers;
- Directly in Stanleybet and Seven agencies.
- Directly in the Game World Casino.
Please contact the Support Service at the e-mail address [email protected] . If an error is encountered, please make a print screen and send it to our colleagues at the e-mail address mentioned above, with the observation that you can't carry out deposit transactions.
This method is not available to make deposits in your 777 Casino account.
Log in to your 777 Casino account and access the “Deposit” button in the upper right side of the home page. Then select the PaySafeCard deposit method and fill in the amount you want to deposit into your account. Once the new page pops up, please carefully fill in the PaySafeCard code from 16 digits. Tick the box "Yes, I accept the Terms and Conditions" and click on “Pay” button to complete the deposit.
Log in to your 777 Casino account and access the “Deposit” button in the upper right side of the home page. Select the Skrill payment currency and enter the amount you wish to deposit. You will be redirected to Skrill page where you must log in to your Skrill account and confirm the deposited amount.
Log in to your 777 Casino account and access the “Deposit” button in the upper right side of the home page. Then select the Neteller payment method and carefully fill in each mandatory field in this window. Thus, after entering the e-mail address or Neteller ID account, security ID or authentication code and the desired amount, please click on “Deposit” so that the amount reaches your 777 Casino account.
If you prefer to make a CASH deposit, visit a Stanleybet agency or a Game World Casino gaming hall. To make the deposit, you need to have your ID with you. Tell the operator your username or the email address used to create your account, as well as the amount you wish to deposit. This way, your 777 Casino account will be credited instantly.
The minimum amount for a deposit is 300 lei, and the maximum amount that can be deposited using all available methods is 45,000 lei.
Log in to your 777 Casino account and access the “Deposit” button in the upper right corner of the home page. Then select the card payment method and register a card that you wish to use.
You can made deposits in your 777.ro account only in LEI.
Your card number is written on the card and consists of 16 digits.
The CVV2 code is on the back of the card and consists of a group of 3 digits. This code is also used for online payments, being considered a card safety measure.
Log in and click on the balance in your 777 Casino account. Here you have the “Withdrawal” option. Please enter the amount you want to withdraw and your card number and click on “Send Application” to complete the procedure. If you want to make the withdrawal directly from the 777 Casino agency or from 777 Casino, please enter the desired amount and select the location where the transaction is to take place. Don't forget to click on the “Send Application” button to send your transaction for approval.
Payment methods accepted by 777 Casino are:
- Debit card such as Visa debit;
- Credit card such as Visa, MasterCard and Maestro;
- Electronic wallet such as Skrill, Neteller and PaySafeCard;
- Directly in the Stanleybet si Seven.
- Directly in the Game World Casino.
Please contact the Support Service at the e-mail address [email protected]. If an error is encountered, please make a print screen and send it to our colleagues at the e-mail address mentioned above, with the observation that you can't carry out withdrawal transactions.
In the case of withdrawals to a credit card, debit card, electronic wallet, or cash, the minimum withdrawal limit is 1,000 lei. As for the maximum withdrawal limit, it reaches up to 100,000 lei for most withdrawal methods.
The processing period of a withdrawal from 777 Casino account varies depending on the payment method used. For example, a withdrawal made toward a credit or debit card lasts between 2 and 5 working days due to normal banking procedures, while a withdrawal performed by Skrill, Neteller or PaySafeCard is immediate. Also, you can withdraw the desired amount within maximum 48 hours from the confirmation of the transaction from 777 Casino agencies or 777 Casino Hall.
You are very important to us, and the confidentiality of your data has been the key element considered by us when building our website. We assure you that we are complying with the highest standards regarding the encoding of your data so that they may not be used for other purposes.
As long as you have the requested amount, you should not encounter any difficulties. Moreover, we ask you to consider that you must send the withdrawal application by the same payment method as in case of the deposit. Also, if you are in the possession of a bonus, you must comply with all restrictions imposed to be able to make new withdrawal applications.
Yes, you can cancel a withdrawal transaction only if it is still pending and was not processed and recorded by our Payment Department.
Log in and click on the balance in your account. Here you have the “Waiting Withdrawals” option. Access this rubric and you will have access to the status of your withdrawal transactions.